Refund Policy

This refund policy applies to all services provided by Jewelset, including custom ring creation and jewelry repairs.

At Jewelset, we value your satisfaction and aim to provide clear guidelines regarding our refund policy.

Eligibility for Refunds

To be eligible for a refund, items must be returned in their original condition. Please ensure that you meet the criteria outlined in our policy.

Exclusions from Refunds

Certain items, such as custom-made jewelry, may not be eligible for refunds. Please review our exclusions carefully.

How to Request a Refund

To request a refund, please reach out to our support team with your order details. We will guide you through the process.

Processing Your Refund

Refunds will be processed within a reasonable timeframe after receiving the returned items. You will be notified once your refund is initiated.

Cancellation Policy

If you wish to cancel your order, please contact us promptly. Cancellations are accepted within a specified timeframe, ensuring a smooth process.